Refund policy
Return & Refund Policy
Effective Date: January 2026
At SNIFFABLE, we take great pride in the quality of our fragrances and products. Please read our policy carefully before making a purchase.
All Sales Are Final
Due to the intimate nature of fragrance and personal care products, all sales are final. We do not accept returns or exchanges on opened, used, or unsealed products.
Damaged or Incorrect Orders
We will gladly offer a replacement or store credit if:
- Your order arrived damaged or broken
- You received the wrong item
To be eligible:
- You must contact us within 48 hours of receiving your order
- An unboxing video or clear photos of the damaged/incorrect item are required
- Item must be in its original packaging
Non-Returnable Items
The following items are strictly non-returnable:
- Opened or used perfumes, fragrance oils, or wax
- Sale items and discounted products
- Items marked as Final Sale
- Gift sets once opened
How to Request a Replacement
- Email us at sales.sniffable@gmail.com within 48 hours of delivery
- Include your order number, photos/video, and a brief description
- Our team will review and respond within 2–3 business days
- Approved replacements are dispatched within 5–7 business days
Refunds
Refunds to the original payment method are issued only in cases of verified defects or errors on our part. Once approved, refunds are processed within 7–10 business days.
We reserve the right to decline requests that do not meet the above conditions.
Contact Us
📧 sales.sniffable@gmail.com 🌐 sniffable.shop